Hp pavilion x360 touchpad not working windows 11 after update. Just in case, it is my work station detail.

Hp pavilion x360 touchpad not working windows 11 after update Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. Expand Keyboards and Mice and other pointing devices. g. Only up to v1909 is available. Tags (2) Tags: Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . You Feb 24, 2024 · Initially my PC was run by Windows 10. Expand the Mice and other pointing devices section. - 8455154 Apr 12, 2021 · To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. Jun 24, 2024 · Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. How to Fix It: Inspect your touchpad for any physical damage or debris. HP Pavilion x360 touchpad not working Easy Fix Jul 14, 2023 · Rollback touchpad drivers: If the touchpad stopped working after a driver update, rolling back to the previous version might help. Go to Settings > Windows Update and check for any available updates. Sep 2, 2023 · Click the update name for a description, version number, and file size. reset bios to default . Click on Check for updates. However, the touchpad for my laptop seems not working as well as it should be. Remove any discs from the disc drive. Model: HP pavilion x360 convertible. Sep 15, 2024 · Head over to the official HP Support website and enter your device's model number to locate the drivers for your HP Pavilion x360 14. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. Turn off the Unit. I tried to install hp drivers from the support page (sensor, graphics, etc) but nothing works. Select the box next to any updates you want to install, and then click Download and install. The keyboard and touch pad works fine before windows 11 load i. Jan 8, 2024 · The touchpad driver for win11 23h2 64 bit is not available. When I tried to scroll down pages by using the touchpad but only the mouse is moving around on the page. OS = Windows 11 22H2 (Build 22621. Let's go through some steps to troubleshoot and resolve the issue. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Oct 26, 2024 · Look for any touchpad driver updates compatible with Windows 23H2, as HP may release updates specifically for new Windows builds. 1. I thought it was because my customer upgraded to Windows 11 Home and this HP model 15-cn1073wm was only supported on HP website for Apr 25, 2020 · I understand that the touchpad is not working. Check for Windows Updates: Go to Settings > Update & Security > Windows Update and check for updates Feb 5, 2024 · After the release of WIN 11 23H2 update around Mid-Nov'23, HP Pav X360 14 Convertible PC 14 - dy0000 laptop's touch pad has started behaving erroneously. I am not sure what exact drivers should I update, can someone provide me the direct link of the touchpad drivers that I need to r Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. I am using hp pavilion x360 convertible 14-dh1xxx more than 2 years and works perfectly but after updates and upgrade to Windows 11 keyboard and touchpad not working. Tried updating the drivers, but all the drivers are updated. Looks HP has put this deliberately so that ppl will buy new hardware. You don’t need to try them all; just work your way down until your problem is solved. 9. Someone Please Help! Sep 12, 2024 · I have tried this already. This issue has persisted now for almost 4 months with the touchpad not working. I have tried to uninstall the driver once but it got stuck on the restarting loading screen for hours so I had to reinstall windows and everything to get it back so I’m a little apprehensive to do that again. Run the installer in compatibility mode: Dec 26, 2021 · I have this HP Pavilion x360 with i3 10th Gen, which is just a year old. A. Open In Windows 11, select Advanced options, select Optional updates, select the updates that you want to install, and then click Download & install. Tried restarting still faciung same issue. Laptop HP Pavilion X360 Convertible 14-dh1xxx. Refer this article to know more information about using the HP support assistant. Feb 3, 2025 · my hp Pavillion x360 windows 11 keyboard and TouchPad are not working as soon as the windows start up. Aug 13, 2022 · Hello, About 5 months after purchase, the touchpad on my Pavilion x360 14 (14-dy0000) stopped working. right after updating to newest bios it worked for a little while then stopped working . Nov 14, 2024 · If available, download and install the latest drivers for your touchpad. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. Update Touchpad Driver: Visit the HP support website for your laptop model and download the latest touchpad driver compatible with Windows 11. Even the cursor is not showing. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. Restart your system after the installation to apply the changes. Aug 13, 2024 · I have an HP Pavilion x360 convertible laptop and recently had to format my hard drive and reinstall windows 10, everything worked fine until i installed the sensor driver, after that, my keyboard and touchpad stopped working. You should use the HP PC Hardware Diagnostics UEFI utility that was delivered with your laptop. Sometimes it works, but after a reboot it doesn't and shows "This device cannot start. All the HP Support solutions including resetting the machine and even touchpad replacement have failed. I then moved onto your next step and accessed the Device Manager and could see the touchpad, but it stated it was working properly and no troubleshooting available for me to execute. I have updated Windows 10 with all available updates. com/us-en/drivers/hp-pavilio Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. Already tried so many things including resetting the laptop (keeping files option) but still the touchpad is not working. I have a few recommendations . Jun 26, 2024 · Step 2: Update/Reinstall Touchpad Drivers. From there, choose the updating option if available. Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. Right-click on your Elan touchpad device and select Update driver. hp. Sometimes, Microsoft releases updates that include fixes for driver issues. Since you've done a driver reinstall and a clean reinstall of Windows 11, and the problem persists, it's clear that there may be an underlying issue that requires a more in-depth approach. I have read the same issues in various forums. Feb 28, 2024 · My product is an HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV) with Windows 11; I've found my touchpad doesn't work at all, even though I followed all the advice proposed by the HP virtual assistant. Aug 29, 2023 · Update the Bios, chipset, and drivers using HP Support Assistant. Right-click on your touchpad device (likely labeled as Synaptics, ELAN, or HID-compliant touchpad) and select Update driver. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. 6. Open Settings: Go to Start > Settings or press Windows Key + I. COM. This no longer works. Power button, touchpad, fingerprint reader and any external keyboards work fine. Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Sep 2, 2023 · Hello, I have this laptop HP Pavilion x360 - 14-dh1038nia, which had an update a while ago thus making the mouse touchpad unusable after Windows boot up. Windows 10 . If Windows Update says your Nov 19, 2024 · on my laptop x360-14-dh1006nf, Laptop Keyboard and touchpad was working since long time and recently both didn't work in windows 11, but keyboard work in Bios and external keyboard work in windows. Last time I was able to fix it by updating/reinstalling the driver. Aug 5, 2017 · Hello! I recently purchased an HP Pavilion x360 Convertible laptop (15-bk193ms). May 30, 2024 · BIOS Update. The first thing you want to check is the drivers. Sometimes, compatibility May 30, 2019 · HP Envy x360 replaced cracked touch screen and keyboard and trackpad would not work for me. It stopped suddenly without any updates. They might have specific drivers or firmware updates that are not yet available on their website. However the keyboard is working but i am not able to use the touchpad. Mar 1, 2018 · If DISM finds corrupted files, it replaces them using Windows Update. My system Model is HP Pavilion x360 Convertible 14m-dw1xxx. Ran HP software troubleshooting Nov 3, 2022 · Touchpad not working on HP Pavilion x360 There are a few different things that could be going on here. 2. Oct 10, 2023 · At one stage after doing a driver update I did have the touchpad working until i restarted the devices then it stopped. In the mouse settings, select touchpad. Lately I'm facing issues with my PC;s touchpad and fingerprint sensor. Apr 2, 2018 · Keyboard and trackoad stopped working on x360 convertible laptop. Jun 25, 2024 · Use Windows Update for Driver Installation: Go to Settings > Update & Security > Windows Update. Review the list of updates. Microsoft please work with vendors before pushing updates. Also, the touchpad doesn't work on the touchscreen on the laptop. Press Win + I to open Settings. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Mar 15, 2023 · I am using hp pavilion x360 convertible 14-dh1xxx more than 2 years and works perfectly but after updates and upgrade to Windows 11 keyboard and touchpad not working. 3007) and the touchpad doesn't work. I have uninstalled all updates, but the problem still persists. Bios update have been done. " Go to the "Driver" tab and click on "Roll Back Driver" if the option is available. 22621. If you need any further information, reference the HP Pavilion x360 PC Manual. Update touchpad drivers: Outdated or incompatible drivers can cause touchpad issues. Aug 11, 2024 · Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine under bios and other OS (Fedora Linux). 329). Previously, I was able to disable the touchpad when my HP wireless mouse was present. Pathetic. Update or Reinstall I2C HID Drivers Apr 9, 2022 · After update from Windows 10 to 11 the keyborad is not working anymore. Sometimes, system updates can include fixes for hardware issues. I tried downloading from the HP website, but the drivers are only supported on Windows 10 and not Windows 11. Then, in the device manager almost everything got in Feb 10, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. Looked at support videos and articles. To open HP Support Assistant, double-click the HP Support Assistant icon . Update Driver: Jan 12, 2025 · I'm sorry to hear that your touchpad is not functioning after a Windows 11 update. Update the BIOS. Mar 19, 2024 · Re-seat the Touchpad Cable: If you're comfortable, you can try opening up your laptop (if it's not under warranty) and re-seating the touchpad cable. Oct 8, 2024 · If there is, right-click it and select Update driver. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. I need help with my HP envy x360 laptop, it seems that everytime there is an update my touchpad and keyboard stop working. Jun 16, 2021 · HP Pavilion x360 11-u006tu. The Jan 17, 2024 · It seems like you've already taken several steps to troubleshoot the issue with the touchpad on your HP Pavilion X360 2-in-1 laptop. Ever since I updated to Windows 11, my touchpad has stopped working randomly. They would work just fine in UEFI bios. Forced to use external keyboard and mouse. When it stops working, in the Device Manager the 'I2C HID Device' usually has a yellow exclamation point and the Device Status says "This device cannot start. Download BIOS Update: Hi, After updating from Windows 11 21H2 to 22H2, my intergrated laptop keyboard has stopped working completly. Open Windows Update: Go to Settings > Update & Security > Windows Update. Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. Have tried the driver from the HP site. Follow the instructions provided on the website to update your BIOS. HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. Upon checking the windows version this laptop is currently running 21H2. Press Windows Key + I then select Devices. My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. 5. e. Nov 10, 2024 · Download and install HP Support Assistant from the HP website, then run it to check for update If the issue persists, it might be best to contact HP Support directly for further assistance. 2506 . Sometimes, connections can become loose over time. Make sure the Windows and HP support assistant updates are up to date. As soon as I came back on Windows 11, it has returned. Installed optional updates also still not working. Here’s how to get and install the necessary drivers. Verify Touchpad Is Enabled Jan 3, 2023 · 1. Sometimes it can be accidentally turned off. However the keyboard is working but i am not able to use the touchpad. Update all drivers, deleted the devices in Device Manager and let the system reinstall. Dec 28, 2023 · If you're experiencing issues with the touchpad on your HP Pavilion x360 after updating to Windows 11, you can try the following steps to troubleshoot and resolve the problem: Check for Updates: Ensure that your operating system and drivers are up to date. Restore Point roll back provides no fix, removing windows Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. It says that the driver is not supported on this OS. Updating your BIOS can sometimes fix hardware compatibility issues. Jan 6, 2017 · I just bought a pavilion x360 laptop for school and I use the touchpad to scroll up and down pages a lot. This can result in the touchpad failing to work properly, or it may not work at all. In Windows 10, select View all optional updates, select the updates that you want to install, and then click Download and install. Windows 10. one 12c his device in device manager has a yellow exclamation point . Any suggestions to get the keyboard and trackpad working again is appreciated. Updated the BIOS. Nov 11, 2023 · Following a Windows update, the arrow keys, all the keys above them, and the numeric keypad stopped working. I checked the hidden device list too. External Keyboard and Mouse: Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. This can happen due to driver compatibility issues or settings being altered during the update process. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. Step 3: Roll Back or Reinstall Windows Update. Also, ensure Windows is up to date. tried uninstalling both in device manager . This time it disappeared from device manager completely, there is no option for mice/touchpad. My touchpad has stopped working and HP's website has not yet made the Synaptics touchpad driver for v2004 available for download. But issue is even after installing the windows home the keyboard and touchpad are not working. Uninstall and Reinstall Touchpad Drivers: In Device Manager, right-click your touchpad device and select Uninstall device. The touchpad driver is completely missing on my device manager. If you installed this application Jul 25, 2019 · I have bought Spectre 360. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. Step 1: Run Windows Update & Check Optional Updates Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Go to the HP Support page for your model, search for the Pavilion x360 14 drivers, and download a Windows 11 or Windows 10 ELAN touchpad driver. Jan 7, 2025 · Over time, physical wear and tear can affect the touchpad's hardware. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. This is that whenever I turn on my laptop, the Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. PC Hardware Diagnostics Tool A slow or frozen computer could be caused by your hardware. Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. 1 and touch pad worked fine) the touch pad no longer works. Press Win + X and select Device Manager. (Code 10) A request for the HID descriptor failed. Restart your laptop after installing updates. And after the Windows 11 update, it's the 2nd time this is happening. Click Check for updates and messages to scan for new updates. HP Notebook PCs - Troubleshoot the touchpad . I am using HP Pavilion x360 Convertible with the latest Windows 10 update v2004 (OS build 19041. I have touchpad issue (not working) frequently. Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. FYI, I'm also a Windows Insider in the Beta Channel and this touchpad problem has struck me once, that was a few months ago. Navigate to Bluetooth & devices > Touchpad. Install it and see if it resolves the issue. Check Touchpad Settings: Go to Settings > Devices > Touchpad. They are perfectly working when i open bios setup while booting but as soon as the windows turn on they stop working. Check for Updates: Click on Check for updates and install any available updates. So I knew it wasn't a hardware issue. Power on the notebook and immediately tap the F2 key to invoke the diagnostics. reinstalled latest drivers from hp . - 8959829 Need Windows 11 help? My laptop is hp pavilion x360. Click on "Check for updates" and install any pending updates, including optional ones that might offer driver updates. Check for Conflicting Devices. Sep 27, 2022 · After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. They both work in BIOS, the backlight comes on before Winidows loads but then shuts off at login screen. I windows May 29, 2022 · I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). I can just flex the casing of the laptop at the bottom where the trackpad is to get it working again. Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. Touchpad Settings. If the issue started after a specific update: Open Settings > Windows Update > Update history > Uninstall updates. Oct 21, 2024 · Go to Settings > Windows Update and check for any additional updates. Sep 30, 2020 · My HP Pavilion x360 Convertible 14-dh1xxx Mouse/Touchpad not working. 3. Nov 19, 2024 · I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. Touchpad still not working May 25, 2024 · Check for Windows Updates: Make sure your Windows operating system is up to date. Just in case, it is my work station detail. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. Sometime it started working and after sometime it get stopped automatically. Please help. com) and search for the drivers specific to your HP Pavilion X360 model. Some common causes include a faulty keyboard, loose connections, outdated drivers, and conflicts with other devices. OS: Windows11 Home single language. Please try the following Troubleshoots steps. Once the Windows 11 OS loads , the keyboard and touch pad Mar 6, 2025 · I understand how frustrating it can be when core functions like the keyboard, touchpad, and camera stop working after a Windows upgrade. I've had this laptop for a little over a year and had this exact problem around half a year ago, but it went away without me knowing why. I have tried downloading the latest driver from HP website but it only has th Jul 13, 2023 · On your keyboard, press the Windows key + I to open the Settings app. Method 5: Enable Touchpad from Settings. Though the system has compatibility with windows 11, the Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. The BIOS version is F. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Dec 22, 2021 · HP Pavilion x360 Convertible 14-dh1xxx TouchPad not working as soon as Windows 10 OS got loaded. These untested updates are inconveniencing peoples lives. 1 Rev. 2. :/ I've attempted various solutions, including driver reinstalls, troubleshooting etc, but nothing worked. Mar 7, 2022 · Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . Oct 27, 2023 · The issue started maybe a month ago but I can’t tie it to any update or changes I made to the laptop from what I remember. I tried the followings methods. Most importantly, in the "Bluetooth and other devices" of "setting", there are no options May 18, 2022 · I see you are experiencing touchscreen issues with the HP Pavilion X360 Notebook. Oct 2, 2022 · Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV) Operating System: Microsoft Windows 11 after updating the windows 11 version 21h2 in version 22h2 ,my touchpad is not working, Dec 13, 2021 · I have been struggling with touchpad issues since I upgraded to Windows 11 on my HP Notebook. If this does not work, uninstall then reinstall the driver, from the same touchpad menu under driver. If a touchpad stops working, it can hamper your work, especially if you do not have Nov 10, 2023 · If possible, I would like to know solution for touch pad issue if BIOS update doesn't solve this issue. You can do Reset PC Keep my files from windows and check if it works Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11, the solutions provided in this article will help you. This is intermittent issue. Hi,I just found out that after the recent OS update version 21H1, my touchpad stopped working. I tried downloading an updated driver and the download failed. very briefly. . Sometimes, other devices might conflict with the touchpad. So it is a software issue. Thank you. Visit the HP Support Website: Go to the HP Support website. Dec 28, 2023 · If the problems started after a recent update or installation, consider performing a system restore to a point before the issues began. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it Aug 14, 2024 · If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: 1. To fix it I followed these steps: in the Registry Editor (Win+r and type "regedit"), go at this key "Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell", you'll find two DWORD files called TabletMode and SignInMode, double click and Nov 13, 2024 · I understand you're experiencing an issue with touchpad, I'm sorry to hear you're still facing issues with your HP Pavilion Laptop PC 15-eg2000 touchpad! Since you've already tried many troubleshooting steps and are relying on an external mouse, let's go over some additional steps that could help you fix the issue. Download and run the HP Support Assistant from this Link: Click here. I've tried multiple version of the driver, but they all cause the same pr Jul 10, 2024 · Hi, My touchpad is not working, I'm using . I have tried the following things:. Just to mention, when in bios, keyboard and TouchPad are working. They are not listed as devices in the device manager. I will try to help you. The laptop is a convertible HP Envy x360 2020 with an Intel i5 (15-ed0002nc) ; OS build 22621. The issue is software-related and likely caused by d Nov 24, 2024 · After upgrading the OS to Windows 11 pro, everything works except Keyboard and touchpad. I can use USB mouse, but touch pad is not working. Jan 17, 2023 · I then moved it about and opened a few windows, shortly after it froze. Jun 14, 2024 · Windows Update. Open "Device Manager" as explained in the previous step. https://support. Physical damage, liquid spillage, or dirt accumulation on the touchpad surface can all contribute to this issue. Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. Sometimes, it is working but the reason is unknown to me. Roll Back Driver (If Recently Updated) In Device Manager, right-click the touchpad driver and select Properties > Driver > Roll Back Driver if available. Sep 7, 2023 · I understand you are facing a keyboard issue with your HP Pavilion Keyboard & touch touchpad not working after the Windows update. Nov 29, 2021 · It does work if I try to enter the BIOS or other functions before my logon screen. If you installed this application Dec 26, 2021 · I had similar problem before, after windows update, touchpad would not work on my hp envy. Sep 3, 2024 · My Touchpad has been acting up lately. Make sure the touchpad is enabled. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Since HP officially supports Windows 11 for the HP Pavilion x360 series, let's try some steps to resolve the driver issues. Microsoft may release patches or updates that address touchpad issues. It is working as a tablet only Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Since Windows 10 22H2 drivers may not be available for your device, select drivers for an earlier version of Windows, such as Windows 10 64-bit or Windows 10 20H2. My touchpad is recognized as Elantech, not Synaptic. This seems to be a common problem with 360 laptops on the internet, and I tried from previous posts, but none of them seem to work. I habe updated Bios, Driver of keyboard deinstalled and automatically installed. Once I go through the driver installer it shows a pop saying "The driver is not supported on this OS version (10. I let the Device Manager update the ELAN Touchpad driver. Go to "Devices" and select "Touchpad. 22631). Tags (2) Tags: Aug 18, 2023 · I have a HP Pavilion x360 Convertible, The touchpad works fine for a while then after starting up stops working and when I try to diagnose the issue, the laptop does not recognise that it has a touch pad so cannot fix it or update drivers etc. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. Build: 22631. 0. Update Drivers: Open Device Manager (right-click the Start button and select it). Using CMD does not work. I have a 10th gen intel based system model number dh1178tu, HP Pavilion x360 system. But after 7 days, there was an automatic installation of updates and now they are not working again. Worked in BIOS but only for a few seconds in windows. 4. Update or Reinstall Touchpad Drivers: Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. These should work without any issues. Visit the HP support website (support. Install Touchpad Drivers: Download the latest touchpad driver compatible with Windows 11. 1348. Dec 2, 2023 · After I installed Windows 11, my Pavilion laptop no longer recognizes the keyboard or touchpad. Ensure the touchpad is enabled. Update your Notebook computer to the latest BIOS from HP. HP Downloads and support does not have drivers. 521 ; Win11Pro Need Windows 11 help? Product: HP Pavilion x360 Keyboard and touchpad stopped working after Window 11 upgrade. 18 Rev. Keyboard works fine before Windows boots can get into BIOS and the HP diagnostic tests. Hp support site have no drivers compatible with this version 19043. No tab/option showing in mouse settings for the touch pa Aug 7, 2024 · If your keyboard and touchpad aren't working on your HP laptop running Windows 11, but they work in recovery mode, it's likely a driver issue. " Ensure that the touchpad is enabled. Check for Updates: May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Update: After re-installing Windows the keyboard and touchpad work. Navigate to Updates: Click on Update & Security > Windows Update. , Windows 11 22H2 or even Windows 10). Here's a step-by-step guide to resolve this issue: 1. Without any working solution. Problem seems to be with "Power Management" of ELAN touchpad which has Jun 8, 2024 · Check for Windows Updates. Aug 10, 2024 · If your HP Pavilion x360 Convertible 14 touchpad stopped working after updating to Windows 10 v22H2 and the drivers available on HP's website are only for up to v20H2, there are still several steps you can take to try to resolve the issue. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). – Switching between Tablet and laptop mode. Disconnect the AC adapter. I did reset the BIOS to its default settings. Jun 26, 2020 · Hello. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. Check for Windows Updates. Many Thanks, Mark Jun 14, 2020 · Moreover, when in tablet mode, the auto rotation of the screen is also nor working. Aug 23, 2024 · I have a HP Pavilion x360 Covertible 14-dy0000 and my mouse/touch pad is not working with the new Windows 11 23H2 update. Update Drivers via Device Manager. Do not worry. Nov 5, 2024 · Hello, after updating my HP Pavilion x360 Convertible laptop to Windows 11 my touchpad is not working after some days. If the issue still persists try running a system diagnostics test on your PC and check if the hardware on your laptop is functioning correctly. – Hardware issues – Touchpad is disabled – Interference due to third-party software. Window diagnostics and HP diagnostics indicate no problems, On line solutions searching now for 3 days provide no fix, I have tried them all. I didn't observe the issue when I went back to Windows 10 for a few days. Apr 13, 2024 · Check for Windows Updates: Make sure your Windows 11 is fully up-to-date. If that fails to work, it may be a hardware issue. Refer to this document: HP Pavilion x360 14 Convertible PC 14-dy0000 . Not to worry I will help you to get a resolution to resolve the issue. First, you have to update the BIOS and then try to update the touchpad drivers. around a week ago I upgraded to windows 11, everything worked fine for a while. when I run BIOS or Hardware diagnostics . Wired keyboards and mouse's work great. I can use an external mouse ok so I use this while the touch pad is not working. C Jul 14, 2017 downloaded from HP website. Apr 22, 2022 · Hi, I just have a small question. " I don't think it's a hardware issue, as resetting the drivers by disabling and re-enabling seems to fix the problem, altho Jan 3, 2018 · When I try and update the drivers again, it says that I have the best drivers are installed: Any ideas about how to proceed now? Pavilion X360 14-ba016na. Ensure your Windows 11 is fully updated, including optional updates: Go to Settings > Update & Security > Windows Update. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. Also, if you still have issues try updating the BIOS and touchpad drivers on your PC using HP support assistant. Nov 28, 2021 · Touchpad stopped working . It hardly works for 5-10 mins, and that too occasionally and stops working. After shutting down 2 times by power button I can enter my Microsoft PIN but then nothing else. Here are the solutions you can try to fix the HP laptop Touchpad not working. " However, I think I found the cause of the issue. I have just upgraded to windows 11, I find that the product drivers and downloads page does not contain the word windows 11. I tried to install the HP drivers with the exe file, but the exe extracted the files and then nothings happens. Nov 28, 2024 · The HP Pavilion X360 keyboard not working issue can be caused by a variety of factors, including hardware problems, software issues, and user errors. Then yesterday my keyboard and touchpad stopped working after a windows update (I assume the reason for this was that my laptop was being detected as Jul 12, 2018 · As you mentioned the touchpad has stopped functioning after the BIOS update. Windows might find and install a compatible driver for your touchpad. Check for Windows Updates: Ensure that your Windows 11 operating system is up to date. Any idea when will the new t Feb 27, 2023 · EDIT: PROBLEM SOLVED! As erico mentioned, the Intel Integrated Sensor Solution (Device Manager -> System Devices) was the problem. Device manager shows this. So I need to use the virtual keyboard on the sensitive screen or external Bought my latest model HP spectre x360 convertible laptop 2 weeks ago. When my trackpad stops working. Last time I had this issue I had to take it to a repair shop and they had to reset my whole computer and I lost all my files. (Code 10)" in the device manager. This video covers performing resets, updating the drivers, and t Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. So i decided to install the windows drivers. Now the ELAN tab in the mouse driver control panel has disappeared. Sep 3, 2023 · I suggest that you temporarily workaround the issue with a mouse. Open Device Manager: Right-click on the Start button and select "Device Manager". Jun 22, 2024 · To resolve the touchpad issue on your HP laptop after installing Windows 11, you can try the following steps. Update the Driver via Device Manager. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. A bit more googling and i read somewhere about Windows 21H2 or maybe 22H1 causing the touchpad to stop working. If these steps don't resolve the issues, you may need to consider rolling back the Windows 11 24H2 update Jun 19, 2024 · But don’t worry! This is a common issue and you can fix the HP touchpad not working quickly and easily! How do I fix the Touchpad not working on HP. Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. This is where I did stuff like make it so sliding my finger up and down the right side acted like the mouse roller and scrolled m After trying some (in my case) "recommended" HP driver updates and failing to make any progress i tried the following: Open/Navigate to Windows Settings=>Windows Updates=>Advanced Options=>Optional Updates (or using Windows Search from the start bar search "Windows updates" you should see "View Optional Updates). Check the touchpad settings to ensure everything is configured correctly: Feb 3, 2025 · The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. Jan 29, 2025 · Just a heads-up: Windows 11 isn’t officially recommended by HP for your Pavilion x360 - 14-cd0009la, which might explain the driver issues. Please notice : I have the same issue when I'm starting in safe mode. USB mouse & keyboard work fine. Dec 5, 2024 · I followed steps on a similar discussion post; however, when going to the Device Manager and expanding the Human Interface Device or mice and other pointing device, there was nothing called "HID Touchpad Driver". Sep 9, 2024 · If HP doesn’t offer a driver for your OS version, you can try installing a driver for a slightly older version (e. It recently Nov 13, 2022 · Below is the support page for your laptop on the HP website, set the OS version to 2004, then open the Keyboard, Mouse and Input Devices section, you should be able to install the recommended HP touchpad driver from there. In this HP forum but also with other manufacturers like Lenovo or Asus. Choose Search automatically for drivers. Locate the Problematic Device: Find the I2C HID Device under Human Interface Devices or Other devices. (Code 10). During the unveil of Windows 11, I had updated it to Windows 11. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. Mar 29, 2023 · After many unhelpful “my keyboard isn’t working” threads where the solution was “restart and press esc/F10” which I obviously can’t do because my keyboard isn’t working, I went to settings>advanced startup and after I entered UEFI - my keyboard was functional. Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. Visit the HP support website and look for any BIOS updates available for your HP Pavilion X360. - "uninstall any generic synaptic drivers showing up for the touchpad (if available) under hidden devices from the device manager": I uninstalled the devices and restarted but it did not work. If this occurs, after DISM is finished, restart your computer and see if the performance has improved. 3) If the updates are available, click on install and restart the Apr 11, 2024 · I have windows pro license. I tried everything above and nothing. Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Try updating the touchpad driver. I hope this helps. but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. Use Generic Drivers: In Device Manager, expand Mice and other pointing devices. same issue . Feb 16, 2018 · Once I go back to Windows, it stops working. Update Touchpad Driver: Go to the Device Manager, locate the "I2C HID device" under "Mice and other pointing devices" or "Human Interface Devices," right-click on it, and select "Update Dec 20, 2021 · Double tapping touchpad does not work. Keyboard and mouse function and pass HP tests. Stopped working after RAM upgrade and software update done on same day. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. Update mouse driver does not work. Have tried several methods like drivers update via HP Support, but the device can't be detected by the system. Updating drivers didn't work. rebooted . Windows update isn't prompting to auto Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. The mouse cursor disappears and only when there is a windows update does it come back for one use. Driver version: ELAN TouchPad Driver - Kaby Lake-R 18. I proced to windows recovery, the situation remains the same. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. Make sure to check the option to Sep 6, 2023 · Hi everyone, I'm having a hard time making the Keyboard and touchpad work on this laptop. Big mistake. I then opened you link regarding the driver, but couldn't find anything. That said, let’s try a few things: Check Windows Update for any driver updates under Optional Updates. thus it stopped working. After replacing a broken screen, keyboard and touch pad was not working. Version: 23H2. Right-click on the touchpad device and select "Properties. I got the suggestion to update my touchpad drivers. I very quickly found an issue with it. Updated chipset drivers. I have noticed that I2C HID Device is showing "This device cannot start. But in BIOS both keyboard and touchpad work perfectly, and also external keyboard and mouse works well. So here is my issue with more details than the previous ones. 2) Check for updates. i tried everything from updating the drivers form Device manager to installing drivers from Aug 6, 2024 · If your HP Pavilion x360 14 Convertible PC's touchpad is not working, here are some steps you can try to resolve the issue. rtqjgq mecx coyftr prnxsz sezt vdrelue jslu ztmjc jsjdh wabco ofon znnapsp mzjjenjh vnnmap lto